Kids Electric Balance Bike Warranty

Our Electric Balance Bike warranty is a RETURN TO BASE 6 month parts only warranty.

This is a guarantee against manufacturing defects and within these periods, we will replace non wear and tear parts, providing the part is found by the company to be defective. Please see guidelines above for a breakdown of parts deemed wear and tear parts and so not covered under the warranty.

BATTERIES ARE COVERED BY A 3 MONTH WARRANTY.

In some cases, defective parts must be sent back to the company for inspection if asked for, prior to us sending out replacement parts. The purchaser must pay the postage cost for the returned part but this cost will be refunded, subject to qualifying under the terms of the warranty, once the new part is dispatched. We have the final decision with regards to replacement parts, no correspondence will be entered into.

By this consumer guarantee, Performance Toys Ltd guarantees the product to be free from defective materials and workmanship for the stated period of warranty, from the date of purchase as shown on the invoice. Should the machine fail due to neglect, improper storage, improper use, use in wet conditions, accident, crash, corrosion, alterations, modifications, lack of regular service & maintenance (PRI) or failure to follow instructions properly then the part will not be covered and all warranty will be void.

Please note that there is NO WARRANTY for any product that is used commercially, for racing, as part of a venture, loaned, resold or rented out by the purchaser.